- SUISA general: Questions of general order, not aiming at a particular division
- Client Services: Information about music use and tariffs
- Authors Division: Questions about author membership
- Publishers Division: Questions about publisher membership
- Law Service: General questions about copyright
- Musical Service: Information about work authorship
- PR Department: General information on SUISA
- SUISA-foundation: Questions of general order to the SUISA Foundation
- Webmaster: Suggestions for the web site, technical problems